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Payment & Repair Policy

Wherever you are, it is an easy way for you to purchase any R/C Models or Accessories from our web site.

Credit Card or Debit Card (Visa, MasterCard)

During the last step of the payment cycle, you can opt for paymant via Credit Card or Debit Card (Visa, MasterCard).

PayPal

During the last step of the payment cycle, you can opt for paymant via Paypal.

Please refrain from doing the following:

  1. We do not accept order by phone.
  2. Please do not call us to give us your credit card number by phone
  3. For security reasons, please DO NOT SEND CASH or PERSONAL CHEQUE to us.
  4. Please do not call us to confirm the prices.

Repair Policy

1. We collect a $10 assessment fee upfront.

2. The Fee is not refundable if you do not proceed with repair after assessment. If you proceed with repair, the $10 would be offset from the Total Repair Costs.

3. Assessment + Finding out Parts Needed: about 7-14 working days (subject to unforeseen delays)

4. Thereafter, we will call, SMS or leave an email to inform you of total fees and the lead time.

5. Should you agree to proceed, please pay full repair fees via our payment methods (details below). We would proceed only if payment is received.

6. Should you decide not to proceed with repair, you may collect your item back. The $10 assessment fee is not refundable.

7. After repair is done, item(s) would be discarded if not collected within 1 month. For items not repaired, they would likewise be discarded if not collected 1 month from date of deposit.

8. We reserve the right to amend the above without prior notice.

Payment Modes for Repair Fees

1) PAYNOW to UEN number 200108182k (Please select ‘UEN number’ not ‘mobile number’)

2) Local Online Bank Transfer (For online bank transfer only. We do not accept ATM transfer as we cannot trace sender.)

DBS / POSB Local Online (Same bank transfer only) http://www.dbs.com.sg
Payee Account Type: DBS Current
Payee Account Number: 011 900 368 5
Name of Payee: ROTORHOBBY

UOB Local Online (Same bank transfer only) http://www.uob.com.sg
Payee Account Type: United Overseas Bank (UOB)
Payee Account Number: 147 301 189 7
Name of Payee: ROTORHOBBY

3) Pay at Cashier. CASH or NETS.

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